Elivia Puffer Jacket - Taupe

Lavencio is built on the idea of timeless design and everyday confidence. We create refined essentials that blend modern tailoring, premium comfort, and lasting quality — pieces made to elevate your look and perform effortlessly in daily life.

We believe style should be simple, functional, and enduring. Every Lavencio piece is designed to bring a sense of quiet confidence — versatile enough for work, travel, or weekends, yet refined in every detail.

Our team is here to help with any questions or order support. You can reach us anytime at info@lavencio.com or through our Contact Us page. We usually respond within 24 hours on business days.

Yes — order cancellations or modifications are possible within 24 hours of placing your order. To request a change, please contact us as soon as possible at info@lavencio.com, and our team will assist you right away.

If your item arrives damaged or incorrect, please contact us immediately at info@lavencio.com with your order number and clear photos. We’ll prioritize your case and arrange a replacement or refund as soon as possible.

Yes — we offer free size exchanges to ensure you get the perfect fit. Exchanges are available for the same product in a different size or color, subject to availability. If your preferred option is out of stock, we’ll issue a refund instead.

We want you to love every Lavencio piece. If you’re not fully satisfied, you can return your item within 30 days of delivery in its original condition for a refund or exchange. For full details, please refer to our Return Policy.

Each product page includes a detailed size chart. We recommend checking your measurements to ensure the perfect fit before ordering. If you’re between sizes, we suggest sizing up for a more comfortable fit. If you’re unsure, please contact us at info@lavencio.com — our team will guide you and recommend the best fit for you.

We use premium, carefully selected materials designed for warmth, comfort, and durability. Each fabric is chosen to deliver a smooth feel, long-lasting wear, and a refined finish.

Yes — once your order is shipped, you’ll receive an email with your tracking link. You can also track your order here at any time. If you ever need an update or assistance with tracking, feel free to contact us at info@lavencio.com, and our team will be happy to help.

Orders are typically processed within 1–3 business days, depending on order volume. Delivery usually takes 5–14 business days, depending on your location and local courier schedules.

Please contact us within 30 days of receiving your order with your order number and clear photos of the issue. We’ll review it right away and arrange a quick replacement or refund.